"Your Telephone – A
cash register when used properly"
"Real-Life
Business Telephone Skills and Techniques That Increase Sales & Profits"
In a most
entertaining-fun, technique loaded, audience participating presentation
business owners, sales professionals and sales support staff will learn,
understand and be motivated to use proven, real-life business telephone
skills and techniques that will increase sales and profits immediately and
long term.
|
“If you are looking
for someone who is knowledgeable, enthusiastic and involves the
audience, Bob Janet is the speaker you want. Bob's method of
helping our members increase sales and bring in new customers
has been so successful that our members ask us to provide his
programs on a regular basis.”
Cindy
Hartley, Director Member Relations, Southern Building Material
Assn., 800-966-4202, CHartley@crooslink.net |
Bob will show you:
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How to advance
the sale every time a prospect telephones you.
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How to use your
voice mail and the customer’s voice mail to create sales instead of
losing customers.
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What to say and not say that will attract
customers and close sales
Your
staff will learn and discover:
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The attitude needed to
turn your telephone into a sales producing machine.
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How to make telephone
calls (outbound calls) advance the sale every time.
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How to make every cold
call successful.
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How to use inbound
calls to gain new customers and sell your entire package of products and
services to every customer.
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“To a person,
everyone thoroughly enjoyed Bob's presentation. He is a nice
breath of fresh air! It was nice to see him tailor his remarks
to the needs/wants of our team.”
Bill Beatty, Alpha Security
Products |
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The 5 forbidden
phrases that lose customers.
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How to handle
difficult callers.
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How to turn
unsatisfied callers into life long profitable customers.
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How to make follow up
calls that close sales.
This
is much more than your average sales program – MUCH MORE!
It is a highly interactive
hands-on workshop program for owners, sales professionals and support
staff. Discover and create a business and individual marketing program and
sales presentation that will enable you to close more sales faster at higher
profits.
The
program is not set in stone. I will customize the parts needed to answer
your particular present and future needs.
